Gervais Group LLC

As the Internet has changed the media, business and culture, people are still adjusting to its impact.  From the way people buy Christmas gifts to how business pay bills, the Internet has brought a number of radical alterations.  However, while many of these changes have been positive, some have been extremely negative.  Some of these negative changes have required certain defensive tactics such as reputation management.

Reputation management is required when someone, or multiple people, are producing (or have produced) negative comments about you on the Internet.  Online reputation management, or ORM, allows you to research and analyze a person’s reputation across all types of online media.  This new industry has become a necessity in that businesses and individuals are confronting the fact that there is an overwhelming amount of information on the Internet.  Search engines such as Google and Yahoo become doorways for people to hear all sorts of rumors about you, or for individuals to see forums where anonymous individuals bash others. 
Reputation management can help you in the long term, and a consistent focus on keeping an eye on your reputation is always a good thing.  If you’re a consumer, you should always pay attention to your credit score, and if you’re a company or corporation you should always keep an eye on what people are saying about you.

What Can Reputation Management Fix?
Obviously, there are no perfect solutions, and solving problems will take time, but reputation management can help take care of:
Bad product reviews
Complaints
Abusive Forum comments
Anti-corporate blogs

How Reputation Management Works
Most reputation management services work by tracking what’s written about a client on the Web, and then responding by doing SEO (search engine optimization) which promotes positive pages.  They can also create other sites that will push the damaging references off of the first page or two of search results.  It’s basically and advanced, technological form of public relations.

Reputation Management Evolution
In the past, if a company, or individual, had bad press, they’d have to spend thousands, and sometimes millions, or charity events, speaking engagements and so forth.  With the Internet though, it’s actually a bit easier and somewhat less expensive to try and erase the negative comments being propagated by one or more individuals.  The key is to do it in such a way that it isn’t obvious.  That’s why having a qualified reputation management firm working for you is an important part of the process.

Examples of Reputation Management Scenarios
Reputation management companies work for small and large companies.  A Small company clients might include pet stores targeted by animal rights activists, stockbrokers linked to decades-old SEC violations or local politicians with a fifteen-year-old DUI charge.  Getting such news removed is near impossible, but flooding the Web with positive news is far easier and the information can be easily manipulated to produce nothing but rosy stories on Google or Yahoo.  Contact a reputable, experienced reputation management company today, you never know what’s flying around the Web under your nose.